10520 Spring Hill Drive
Spring Hill, FL 34608

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Spring Hill

10520 Spring Hill Drive
Spring Hill, FL 34608


Quality Manager

job description:

The Quality Manager will be responsible for ensuring compliance with regulations, policies, and procedures, creating process maps, reviewing and supporting standard operating procedures (SOPs). In addition, the Quality Manager will be responsible for supporting the national standardization of processing and manufacturing procedures, technology, and business practices at a state level in collaboration with the Director of Compliance. The Quality manager will support ongoing operations, working closely with leadership to continuously improve operations. This role will develop key relationships with other teams including, but not limited to: IT, Manufacturing, Operations, and Cultivation.


  • Monitor and maintain all Quality programs and processes
  • Assist in developing and monitoring implementation of state-specific Standard Operation Procedures (SOPs) for processing and manufacturing procedures, analytical testing, methodologies, and oversight compliance with quality standards. Continuously monitor the SOP’s implementation efficiency and consistency
  • Perform monthly inventory audits at all dispensaries and cultivation and processing operations
  • Act as the site Quality coordinator with state regulators and staff
  • Communicate all Quality-related issues to employees in a clear, consistent and effective manner
  • Effectively and professionally communicate with regulators and inspectors as required or appointed by the Director of Compliance
  • Serves as a subject matter expert and resource for staff concerning products and services, policies and procedures, industry news, and changes in regulations
  • Identify all potential, serious, or chronic problems affecting product quality or compliance and report such to the Director of Compliance.
  • Participate in updating procedures and validation processes. Review and assist with policy changes and updates applicable to the state
  • Enforce quality assurance standards and provide technical and regulatory support in production and packaging
  • Work with operational teams to correct and document Non-Conformance
  • Monitor sustainment of corrective actions for external audit events
  • Assist, encourage, and participate in continuous quality improvement process through reinforcement of product quality, new processing and manufacturing technologies and assist in creation of product specifications
  • Partner with Director of Compliance to ensure the company is maintaining all standards set forth by State and Federal regulations and guidelines
  • Partner with operations to ensure preventative maintenance and calibrations are performed for all site equipment and instrumentation
  • Responsible for communicating all document changes to Document Management Coordinator to update the centralized document library and ensure document retention
  • Using Quality Audit checklist, perform periodic reviews of procedures, forms, logs, and master batch records (MBRs)
  • Manage functionality of QMS and assist with roll out of the QMS
  • Become proficient in cannabis laws and regulations for applicable state


  • Understand, adopt and model the behavior outlined in RWB Core Values
  • Effectively demonstrate the leadership skills outlined in the RWB Leadership Competencies.
  • Demonstrate strong communication and presentation skills across all levels within the company.
  • Maintain a positive working relationship with office and production employees.
  • Good attention to detail and ability to produce work quickly, accurately, and independently.
  • Work collaboratively in a team environment to accomplish company objectives with either direct or indirect authority.
  • Effectively lead, encourage and motivate teams of employees to successfully complete critical and challenging projects.
  • Take action to set direction, make decisions and drive actions.
  • Demonstrated strong analytical and quantitative skills. Ability to think analytically and complete projects independently with minimal supervision.
  • Excellent prioritization, planning, organization, time management and multitasking skills.

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